Return Policy

Last updated: August 18, 2026

60-Day Money-Back Guarantee

Every order of Memocept is covered by a 100% satisfaction guarantee for 60 days from the date of purchase. If you are not satisfied with your experience for any reason, you may request a full refund of the purchase price within that period — even if the bottles are opened or empty.

How to Request a Refund

1. Email [email protected] within 60 days of your purchase, including your full name and order number.
2. Our team will reply with the return instructions and the return address.
3. Once the return is processed, the refund is issued to the original payment method. Please allow 5–10 business days for it to appear on your statement, depending on your bank.

Conditions

• The guarantee window is counted from the purchase date shown on your order confirmation.
• Return shipping costs are the customer’s responsibility unless the product arrived damaged or incorrect.
• If your order arrived damaged or you received the wrong item, contact us first — we will make it right at no cost to you.

Orders are processed by our secure retail checkout partner; the refund is issued through the same platform used at purchase.